Delivery and Dispatch Times
Delivery and dispatch times depend on when you place your order, stock availability, and the delivery method chosen. Prescription orders may experience additional delays without a valid prescription.
Key Points
- Weekday Dispatch Schedule (In-Stock Items):
- Orders placed before 5 PM: Dispatched the following business day.
- Orders placed after 5 PM: Dispatched within 48–72 hours.
- Weekends and Public Holidays (In-Stock Items):
- Orders are dispatched on the next business day.
- Prescription Orders:
- Prescription medication dispatch requires a valid original prescription on file.
- Processing delays may occur based on stock availability or demand.
- For urgent medication orders, select Priority Processing Service for $7.95 to move your order to the front of the queue.
- Delivery Times:
- Delivery times vary based on the shipping method selected at checkout.
- Metro East Coast Areas: 2–6 business days on average.
- Rural Areas, WA, and NT: Delivery may take longer.
FAQs
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When will my order be dispatched if I order on a weekday?
Orders placed before 5 PM will be dispatched the following business day. Orders placed after 5 PM will be dispatched within 48–72 hours.
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What happens if I order on the weekend or a public holiday?
Orders will be dispatched on the next business day.
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Are there delays with prescription medication orders?
Yes, prescription orders may be delayed if a valid original prescription is not on file or due to stock availability and demand.
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How can I get my urgent medication order dispatched faster?
Use our Priority Processing Service for $7.95 to move your order to the front of the queue.
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How long will delivery take?
Delivery typically takes 2–6 business days for metro east coast areas. For rural areas, Western Australia, and the Northern Territory, delivery may take longer.