---
title: "Delivery and Dispatch Times"
description: "Delivery and dispatch times depend on when you place your order, stock availability, and the delivery method chosen. Prescription orders may experience additional delays without a valid prescription."
canonical_url: "https://petchemist.brainfish.ai/articles/delivery-and-dispatch-times-fGcxsQvuDd"
md_url: "https://petchemist.brainfish.ai/articles/delivery-and-dispatch-times-fGcxsQvuDd.md"
---
# Delivery and Dispatch Times

Delivery and dispatch times depend on when you place your order, stock availability, and the delivery method chosen. Prescription orders may experience additional delays without a valid prescription.


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## **Key Points**


1. **Weekday Dispatch Schedule (In-Stock Items)**:
   * **Orders placed before 5 PM**: Dispatched the following business day.
   * **Orders placed after 5 PM**: Dispatched within **48–72 hours**.
2. **Weekends and Public Holidays (In-Stock Items)**:
   * Orders are dispatched on the **next business day**.
3. **Prescription Orders**:
   * Prescription medication dispatch requires a valid original prescription on file.
   * Processing delays may occur based on stock availability or demand.
   * For urgent medication orders, select **Priority Processing Service** for $7.95 to move your order to the front of the queue.
4. **Delivery Times**:
   * Delivery times vary based on the shipping method selected at checkout.
   * **Metro East Coast Areas**: 2–6 business days on average.
   * **Rural Areas, WA, and NT**: Delivery may take longer.


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## **FAQs**


* **When will my order be dispatched if I order on a weekday?**

  *Orders placed before 5 PM will be dispatched the following business day. Orders placed after 5 PM will be dispatched within 48–72 hours.*

  
* **What happens if I order on the weekend or a public holiday?**

  *Orders will be dispatched on the next business day.*

  
* **Are there delays with prescription medication orders?**

  *Yes, prescription orders may be delayed if a valid original prescription is not on file or due to stock availability and demand.*

  
* **How can I get my urgent medication order dispatched faster?**

  *Use our **Priority Processing Service** for $7.95 to move your order to the front of the queue.*

  
* **How long will delivery take?**

  *Delivery typically takes **2–6 business days** for metro east coast areas. For rural areas, Western Australia, and the Northern Territory, delivery may take longer.*
