Delivery Times & Dispatch Times

Dispatch times depend on when you place your order, while delivery times vary based on your location and chosen shipping method.

Key Points

1. Weekday Dispatch Schedule (For In-Stock Items):
   • Orders placed before 5 PM: Dispatched the following business day.
   • Orders placed after 5 PM: Dispatched within 48–72 hours.
2. Weekends and Public Holidays (For In-Stock Items):
   • Orders are dispatched on the next business day.
3. Prescription Medication Orders:
   • Dispatch requires a valid original prescription on file.
   • Processing delays may occur depending on demand and stock availability.
   • For urgent orders, select Priority Processing for $7.95 to move your order to the front of the queue.
4. Delivery Times:
   • Delivery times depend on the method selected at checkout:
     • Metro East Coast Areas: 2–6 business days on average.
     • Rural Areas, WA, and NT: Delivery may take longer.

FAQs

• When will my order be dispatched if I order on a weekday?

  Orders placed before 5 PM will be dispatched the next business day, while those placed after 5 PM will be dispatched within 48–72 hours.

• What happens to orders placed on weekends or public holidays?

  These orders will be dispatched on the next business day.

• Are there additional delays for prescription medication orders?

  Yes, delays may occur if a valid prescription is not on file or due to high demand and stock availability.

• How can I expedite my medication order?

  Use the Priority Processing Service for $7.95 to prioritise your order.

• How long will delivery take?

  Delivery averages 2–6 business days for metro east coast areas, while rural areas, WA, and NT may take longer.