---
title: "Edit/Cancel Order Form"
description: "To edit or cancel your order at Pet Chemist, fill out the Edit/Cancel Order Request Form to request changes such as adding or removing items, changing the shipping address, or cancelling the order. Pet Chemist will process your request if the order hasn’t been dispatched yet. Ensure to submit your requests promptly and check your order confirmation details for accuracy."
canonical_url: "https://petchemist.brainfish.ai/articles/editcancel-order-form-bQGjWcreUt"
md_url: "https://petchemist.brainfish.ai/articles/editcancel-order-form-bQGjWcreUt.md"
---
# Edit/Cancel Order Form

To edit or cancel your order at Pet Chemist, fill out the Edit/Cancel Order Request Form to request changes such as adding or removing items, changing the shipping address, or cancelling the order. Pet Chemist will process your request if the order hasn’t been dispatched yet. Ensure to submit your requests promptly and check your order confirmation details for accuracy.


---

## **Instructions**


1. **Fill out the [Pet Chemist Edit/Cancel Order Request Form.](https://www.cognitoforms.com/PetChemist2/PetChemistEditCancelOrderRequestForm)**
2. **Use the form to request:**
   * _Adding an item to your existing order._
   * _Removing or replacing an item from your order._
   * _Changing the shipping address._
   * _Cancelling the order._
3. Pet Chemist will attempt to process your request before the order is dispatched. If the order has already been dispatched, changes may no longer be possible.


---

## FAQs

* **Can I add items to my order after placing it?**

  _Not usually, it is best to just place a new order for the item you want to add. You can contact Pet Chemist directly and our customer service team will do their best to assist._ 

  
* **What if I need to cancel my order?**

  _Use the form to request a cancellation. Pet Chemist will process it if the order hasn't shipped yet._

  
* **Can I change the shipping address after ordering?**

  _Yes, you can request an address change via the form before the order is dispatched._