Free Shipping Over $99

We offer free shipping on eligible retail orders over $99, with specific conditions based on weight, location, and product type.

Key Points

1. Free Shipping Eligibility:
   • Retail Orders Only: Free shipping applies exclusively to retail orders and excludes orders containing prescription medications.
   • Small Parcels: For orders weighing under 1kg, free standard shipping is available Australia-wide with a minimum cart value of $99.
2. Free Shipping for Metro Areas:
   • Orders weighing between 1kg and 22kg are eligible for free shipping to selected metro areas.
   • Metro area eligibility is determined by courier service zones, which may change from time to time.
3. Exclusions:
   • Free shipping does not apply to:
     • Orders containing prescription medications.
     • Orders requiring cold shipping (refer to cold shipping terms for more details).
4. Shipping Costs for Ineligible Orders:
   • If your order does not qualify for free shipping, costs will be calculated based on:
     • The weight of your order.
     • The type of products you purchase.
   • Shipping costs are displayed at checkout before proceeding to payment.

For more information, visit our Delivery Information Page.

FAQs

• What is the minimum order value to qualify for free shipping?

  Retail orders must have a minimum cart value of $99 to qualify.

• Does free shipping apply to prescription medications?

  No, orders containing prescription medications or cold shipped items are not eligible for free shipping.

• What areas are covered under free metro shipping?

  Free metro shipping applies to specific postcodes defined by courier service zones, which may change over time.

• What if my order doesn’t qualify for free shipping?

  Shipping costs will be calculated based on your order’s weight and product type and displayed at checkout.

• Is free shipping available Australia-wide?

  Free standard shipping is available Australia-wide for small parcels under 1kg on retail orders over $99.

*The specific postcodes in metro areas are defined by the service zones of major couriers which may change from time to time.