---
title: "Free Shipping Over $99"
description: "We offer free shipping on eligible retail orders over $99, with specific conditions based on weight, location, and product type."
canonical_url: "https://petchemist.brainfish.ai/articles/free-shipping-over-99-psdxl67h3c"
md_url: "https://petchemist.brainfish.ai/articles/free-shipping-over-99-psdxl67h3c.md"
---
# Free Shipping Over $99

We offer free shipping on eligible retail orders over $99, with specific conditions based on weight, location, and product type.


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## **Key Points**


1. **Free Shipping Eligibility**:
   * **Retail Orders Only**: Free shipping applies exclusively to retail orders and excludes orders containing prescription medications.
   * **Small Parcels**: For orders weighing **under 1kg**, free standard shipping is available **Australia-wide** with a minimum cart value of $99.
2. **Free Shipping for Metro Areas**:
   * Orders weighing **between 1kg and 22kg** are eligible for free shipping to selected metro areas.
   * Metro area eligibility is determined by courier service zones, which may change from time to time.
3. **Exclusions**:
   * Free shipping does not apply to:
     * Orders containing **prescription medications**.
     * Orders requiring **cold shipping** (refer to cold shipping terms for more details).
4. **Shipping Costs for Ineligible Orders**:
   * If your order does not qualify for free shipping, costs will be calculated based on:
     * The weight of your order.
     * The type of products you purchase.
   * Shipping costs are displayed at checkout before proceeding to payment.

For more information, visit our [Delivery Information Page](https://petchemist.com.au/delivery).


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## **FAQs**

* **What is the minimum order value to qualify for free shipping?**

  *Retail orders must have a minimum cart value of **$99** to qualify.*

  
* **Does free shipping apply to prescription medications?**

  No, orders containing prescription medications or cold shipped items are not eligible for free shipping.

  
* **What areas are covered under free metro shipping?**

  *Free metro shipping applies to specific postcodes defined by courier service zones, which may change over time.*

  
* **What if my order doesn’t qualify for free shipping?**

  *Shipping costs will be calculated based on your order’s weight and product type and displayed at checkout.*

  
* **Is free shipping available Australia-wide?**

  *Free standard shipping is available **Australia-wide** for small parcels under 1kg on retail orders over $99.*


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\*The specific postcodes in metro areas are defined by the service zones of major couriers which may change from time to time.