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How would I know if I still have a script on file?

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To determine if you still have medication prescription repeats remaining / refills or a prescription on file for your pet, follow these simple steps:

  1. Check the copy of the prescription - If you still have a copy of the script you sent us, you can see if the vet allowed any repeats.

  2. Look for a Sticker: There should be a sticker on the last medication dispensed that indicates the number of repeats you have left - it might say zero if that dispense was the first time we used the script and we didn’t have the original on file yet.

  3. Still Can't Find It? Contact Us: In the event that you cannot locate this information - don't worry! You can easily request one for one of our team to check your pet’s file via this form

    Repeat enquiry form

Our team will be more than happy to help you determine the status of your remaining repeats. We're here to ensure that your pet's health is taken care of efficiently and conveniently.

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