I Need to Update My Credit Card on File

To update your credit card on file with Pet Chemist, please contact our customer support team. They will assist you with securely updating your payment information.

Instructions

1. Prepare Your Account Information
2. Contact Customer Support
   • Reach out to our customer support team via Live Chat or Submit a Ticket on the Pet Chemist website. Inform them that you need to update your credit card on file.
3. Provide Required Information
   • Be prepared to provide the necessary details about your new credit card, such as the card number, expiration date, and billing address, to ensure a smooth update process.
4. Confirm Update

FAQs

• Can I update my credit card information through my account settings?

  No, updating your credit card information must be done through customer support for security reasons.

• What if I forget my current credit card details?

  Contact customer support for assistance. They can help you verify your identity and proceed with the update.