---
title: "Late or Missing Refunds"
description: "If you haven’t received your refund within 5 business days, check with your bank or payment provider first. If the refund still hasn’t appeared, please contact us via the ‘Submit A Ticket’ button."
canonical_url: "https://petchemist.brainfish.ai/articles/late-or-missing-refunds-3S5s01wt2m"
md_url: "https://petchemist.brainfish.ai/articles/late-or-missing-refunds-3S5s01wt2m.md"
---
# Late or Missing Refunds

If you haven’t received your refund within 5 business days, check with your bank or payment provider first. If the refund still hasn’t appeared, please contact us via the ‘Submit A Ticket’ button.


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## **Instructions**


1. **Check Your Account**
   * Verify your bank account, credit card, or PayPal for the refund status, as it may take some time to post.
2. **Contact Us**
   * If you still haven’t received your refund after 5 business days, reach out by clicking the ‘Submit A Ticket’ button.


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## **FAQs**

**FAQs**

* **How long does a refund take to process?**

  *Refunds typically take up to 5 business days to reflect in your account.*

  
* **What should I do if my refund is late?**

  *Start by checking with your financial institution before contacting us.*