Priority Processing Service

The Priority Processing Service prioritises your order for urgent dispatch for $7.95 but does not guarantee same-day dispatch due to factors like stock availability, courier schedules, and prescription requirements.

Key Points

1. What is the Priority Processing Service?
   • For $8.95, your order is moved to the front of the queue for faster processing and dispatch.
2. Limitations:
   • Same-day dispatch is not guaranteed and depends on:
     • The time the order is placed.
     • Stock availability.
     • Courier pick-up schedules.
3. Out-of-Stock Items:
   • If your item is out of stock, same-day or next-day dispatch may not be possible.
   • In such cases, you will be given the option to cancel and refund the Priority Processing fee.
4. Prescription Orders:
   • A valid original prescription must be on file for Priority Processing.
   • If a prescription is not on file, the Priority Processing fee can be refunded if cancellation is requested.

FAQs

• What does the Priority Processing Service include?

  Your order is prioritised for faster processing and dispatch for $8.95.

• Does Priority Processing guarantee same-day dispatch?

  No, it depends on the time the order is placed, stock availability, and courier schedules.

• What happens if my item is out of stock?

  If same-day or next-day dispatch isn’t possible, you can cancel your order and receive a refund for the Priority Processing fee.

• Can I use Priority Processing for prescription orders?

  Yes, but a valid original prescription must be on file. If not, you can request a refund for the fee.

• Is Priority Processing available for all products?

  It’s available for most products, but stock availability and other requirements may affect eligibility.