---
title: "Priority Processing Service"
description: "The Priority Processing Service prioritises your order for urgent dispatch for $7.95 but does not guarantee same-day dispatch due to factors like stock availability, courier schedules, and prescription requirements."
canonical_url: "https://petchemist.brainfish.ai/articles/priority-processing-service-i5Qg7l0crW"
md_url: "https://petchemist.brainfish.ai/articles/priority-processing-service-i5Qg7l0crW.md"
---
# Priority Processing Service

The Priority Processing Service prioritises your order for urgent dispatch for $7.95 but does not guarantee same-day dispatch due to factors like stock availability, courier schedules, and prescription requirements.


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## **Key Points**


1. **What is the Priority Processing Service?**
   * For $8.95, your order is moved to the front of the queue for faster processing and dispatch.
2. **Limitations**:
   * Same-day dispatch is **not guaranteed** and depends on:
     * The time the order is placed.
     * Stock availability.
     * Courier pick-up schedules.
3. **Out-of-Stock Items**:
   * If your item is out of stock, same-day or next-day dispatch may not be possible.
   * In such cases, you will be given the option to cancel and refund the Priority Processing fee.
4. **Prescription Orders**:
   * A valid **original prescription** must be on file for Priority Processing.
   * If a prescription is not on file, the Priority Processing fee can be refunded if cancellation is requested.


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## **FAQs**

* **What does the Priority Processing Service include?**

  *Your order is prioritised for faster processing and dispatch for $8.95.*

  
* **Does Priority Processing guarantee same-day dispatch?**

  *No, it depends on the time the order is placed, stock availability, and courier schedules.*

  
* **What happens if my item is out of stock?**

  *If same-day or next-day dispatch isn’t possible, you can cancel your order and receive a refund for the Priority Processing fee.*

  
* **Can I use Priority Processing for prescription orders?**

  *Yes, but a valid original prescription must be on file. If not, you can request a refund for the fee.*

  
* **Is Priority Processing available for all products?**

  *It’s available for most products, but stock availability and other requirements may affect eligibility.*