---
title: "Product FAQs - Caninsulin"
description: "Caninsulin is shipped with strict temperature control measures to maintain its quality during transit. Here's how we ensure it stays effective and how you can store it properly."
canonical_url: "https://petchemist.brainfish.ai/articles/product-faqs-caninsulin-Eq7gIrzB6j"
md_url: "https://petchemist.brainfish.ai/articles/product-faqs-caninsulin-Eq7gIrzB6j.md"
---
# Product FAQs - Caninsulin

**Caninsulin** is shipped with strict temperature control measures to maintain its quality during transit. Here's how we ensure it stays effective and how you can store it properly.


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## **Key Points**


1. **Cold Shipping Process:**
   * We ship Caninsulin in a medical-grade foam esky with ice bricks to keep it as cold as possible during transport.
   * Cold items are only shipped via StarTrack Premium on Mondays and Tuesdays to avoid parcels being held by the courier over the weekend.
2. **Storage Guidelines for Caninsulin:**
   * Caninsulin can remain effective for up to 6 weeks if stored below 25°C (air-conditioned room temperature) and kept out of the fridge.
   * To ensure optimal usage, we recommend purchasing no more than a month’s supply at a time.


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## **FAQs**

* **How do you ensure Caninsulin stays cold during transit?**

  We use medical-grade foam eskies with ice bricks and only ship on select days to maintain the cold chain throughout delivery.

  
* **What should I do if Caninsulin is left outside in warm weather?**

  If the temperature exceeds 25°C, contact our customer service team for advice on whether the product is still safe to use.

  
* **Why is only a month’s supply recommended?**

  To ensure it remains effective, Caninsulin should be used within 6 weeks when stored at air-conditioned temperatures. Purchasing a month’s supply minimises waste and maintains product quality.