Product FAQs - Caninsulin Stability During Transport

Caninsulin is shipped in insulated packaging with ice packs to maintain cold conditions, but it may not always arrive at the ideal temperature. Proper assessment of the product's condition is key to determining its safety for use.

Key Points

1. Shipping Method:
   • Caninsulin is shipped in a medical-grade foam esky with ice bricks to keep it as cold as possible during transit.
   • External factors during transport may occasionally affect the product's temperature upon arrival.
2. Storage Guidelines from the Manufacturer:
   • The manufacturer (MSD/Intervet) recommends storing Caninsulin at 2–8°C.
   • Once opened, Caninsulin can remain safe outside the fridge for up to 6 weeks, provided it is kept below 25°C (air-conditioned temperatures).
3. Safety Assessment Advice:
   • Based on consultation with our pharmacist owner and a veterinarian:
     • Caninsulin is generally safe to use if no crystals have formed in the suspension.
     • To check:
       • Shake the vial as per the instructions.
       • Let it settle and inspect the bottom of the vial.
       • A uniform milky suspension indicates the product is safe for use.

FAQs

• How is Caninsulin kept cold during shipping?

  It is shipped in a medical-grade foam esky with ice bricks to minimise temperature fluctuations.

• What should I do if the Caninsulin arrives warm?

  Inspect the suspension by shaking the vial, letting it settle, and checking for crystals. If a uniform milky suspension forms, the product is likely safe to use.

• How long can Caninsulin be kept out of the fridge?

  According to the manufacturer, it can be stored for up to 6 weeks at temperatures below 25°C after opening.

• What are the signs that Caninsulin should not be used?

  If crystals form within the vial or the suspension does not appear uniform after shaking, the product should not be used.

By following these guidelines, you can ensure the safe use of Caninsulin even when minor temperature variations occur during transit. For further concerns, please consult with your veterinarian.