Returns of Prescription Medication

Prescription medications cannot be returned or refunded once supplied by the pharmacist and dispatched, in compliance with Australian state legislation.

Key Points

1. Non-Returnable Items:
   • Prescription and other medications cannot be returned under state laws.
   • Certain health and personal care items are also non-returnable.
2. Legal Restrictions:
   • Prescription medications cannot be re-sold once they leave the pharmacy premises.
   • Refunds are not available for unused medicines.
3. Order Considerations:
   • Carefully consider the quantity of medication needed before placing an order.
   • Medication orders cannot be cancelled after being supplied by the pharmacist and dispatched.

FAQs

• Why can’t prescription medications be returned?

  Prescription medications are legally non-returnable and cannot be re-sold once they have left the pharmacy premises, ensuring safety and compliance with state legislation.

• Can I cancel my medication order after it has been dispatched?

  No, orders for prescription medications cannot be cancelled once supplied by the pharmacist and dispatched.

• What should I do if I ordered the wrong medication or quantity?

  Please double-check your order before confirming, as changes or cancellations are not possible after dispatch.