---
title: "Returns of Prescription Medication"
description: "Prescription medications cannot be returned or refunded once supplied by the pharmacist and dispatched, in compliance with Australian state legislation."
canonical_url: "https://petchemist.brainfish.ai/articles/returns-of-prescription-medication-SDheKed9PK"
md_url: "https://petchemist.brainfish.ai/articles/returns-of-prescription-medication-SDheKed9PK.md"
---
# Returns of Prescription Medication

Prescription medications cannot be returned or refunded once supplied by the pharmacist and dispatched, in compliance with Australian state legislation.


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## **Key Points**


1. **Non-Returnable Items**:
   * Prescription and other medications cannot be returned under state laws.
   * Certain health and personal care items are also non-returnable.
2. **Legal Restrictions**:
   * Prescription medications cannot be re-sold once they leave the pharmacy premises.
   * Refunds are not available for unused medicines.
3. **Order Considerations**:
   * Carefully consider the quantity of medication needed before placing an order.
   * Medication orders cannot be cancelled after being supplied by the pharmacist and dispatched.


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## **FAQs**

* **Why can’t prescription medications be returned?**

  *Prescription medications are legally non-returnable and cannot be re-sold once they have left the pharmacy premises, ensuring safety and compliance with state legislation.*

  
* **Can I cancel my medication order after it has been dispatched?**

  *No, orders for prescription medications cannot be cancelled once supplied by the pharmacist and dispatched.*

  
* **What should I do if I ordered the wrong medication or quantity?**

  *Please double-check your order before confirming, as changes or cancellations are not possible after dispatch.*