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Returns of Prescription Medication

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Prescription medications cannot be returned or refunded once they have been supplied by the pharmacist and dispatched, in compliance with Australian law.


Key Points

  1. Legal Restrictions:
    • By law, prescription medications cannot be resold after leaving the pharmacy premises.
  2. No Refunds or Returns:
    • Refunds or returns are not available for unused prescription medications once dispatched.
  3. Order Considerations:
    • Carefully review your order to ensure the correct quantity of medication is selected.
    • Orders cannot be cancelled once the pharmacist has supplied and dispatched the medication.

FAQs

  • Can I return or exchange prescription medications?

    No, prescription medications cannot be returned or refunded once they have been supplied and dispatched, as per Australian law.

  • What happens if I order the wrong quantity of medication?

    Orders for prescription medication cannot be cancelled or refunded after dispatch. Please double-check your order before completing your purchase.

  • Why are prescription medications non-returnable?

    Laws prohibit the resale of prescription medications to ensure safety and compliance with regulatory standards.

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