Shipping

Customers are responsible for return shipping costs, which are non-refundable. If a refund is issued, return shipping costs will be deducted from the refunded amount.

Key Points

1. Return Instructions:
   • Only return products as instructed by Pet Chemist Online.
   • Follow the return process provided to ensure a smooth refund experience.
2. Shipping Costs:
   • Customers are responsible for paying return shipping costs.
   • Shipping fees are non-refundable.
3. Refund Deductions:
   • If a refund is issued, the cost of return shipping will be deducted from the refunded amount.

FAQs

• Who is responsible for return shipping costs?

  Customers are responsible for paying return shipping costs unless otherwise specified.

• Are shipping costs refundable?

  No, shipping costs are non-refundable.

• Will the cost of return shipping be deducted from my refund?

  Yes, the return shipping cost will be deducted from your refund if applicable.

• How should I return a product?

  Only return products as directed by Pet Chemist Online. Contact our support team for detailed instructions.