Shipping Refrigerated Items

Refrigerated items are shipped in insulated packaging with ice gel packs and are dispatched on Mondays and Tuesdays only to maintain their cold condition during transit.

Key Points

1. Specialised Packaging:
   • Refrigerated items are packed in insulated materials with ice gel packs to ensure they remain cold during shipping.
2. Dispatch Days:
   • Refrigerated orders are dispatched only on Mondays and Tuesdays to ensure delivery before the weekend, preserving product quality.
3. Shipping Method:
   • All refrigerated items are sent via StarTrack Premium, the fastest available option, to maintain their cold condition during transit.

FAQs

• Why are refrigerated items only dispatched on Mondays and Tuesdays?

  To prevent delays over the weekend and ensure the items remain cold upon arrival.

• What shipping method is used for refrigerated items?

  Refrigerated items are shipped exclusively with StarTrack Premium for the fastest possible delivery.

• How are refrigerated items kept cold during transit?

  They are packed in insulated packaging with ice gel packs to maintain the appropriate temperature.