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title: "Shipping Refrigerated Items"
description: "Refrigerated items are shipped in insulated packaging with ice gel packs and are dispatched on Mondays and Tuesdays only to maintain their cold condition during transit."
canonical_url: "https://petchemist.brainfish.ai/articles/shipping-refrigerated-items-R6TWWfmtyQ"
md_url: "https://petchemist.brainfish.ai/articles/shipping-refrigerated-items-R6TWWfmtyQ.md"
---
# Shipping Refrigerated Items

Refrigerated items are shipped in insulated packaging with ice gel packs and are dispatched on Mondays and Tuesdays only to maintain their cold condition during transit.


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## **Key Points**


1. **Specialised Packaging**:
   * Refrigerated items are packed in insulated materials with ice gel packs to ensure they remain cold during shipping.
2. **Dispatch Days**:
   * Refrigerated orders are dispatched **only on Mondays and Tuesdays** to ensure delivery before the weekend, preserving product quality.
3. **Shipping Method**:
   * All refrigerated items are sent via **StarTrack Premium**, the fastest available option, to maintain their cold condition during transit.


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## **FAQs**

* **Why are refrigerated items only dispatched on Mondays and Tuesdays?**

  *To prevent delays over the weekend and ensure the items remain cold upon arrival.*

  
* **What shipping method is used for refrigerated items?**

  *Refrigerated items are shipped exclusively with **StarTrack Premium** for the fastest possible delivery.*

  
* **How are refrigerated items kept cold during transit?**

  *They are packed in insulated packaging with ice gel packs to maintain the appropriate temperature.*