---
title: "What Expiry Date Can I Expect on the Product I Order?"
description: "While we cannot guarantee the exact expiry date of products in our warehouse, we ensure all items meet minimum expiry standards to maintain your satisfaction and your pet’s health."
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md_url: "https://petchemist.brainfish.ai/articles/what-expiry-date-can-i-expect-on-the-product-i-order-8cFdn767QL.md"
---
# What Expiry Date Can I Expect on the Product I Order?

While we cannot guarantee the exact expiry date of products in our warehouse, we ensure all items meet minimum expiry standards to maintain your satisfaction and your pet’s health.


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## **Key Points:**


1. **Fresh Stock Policy:**
   * Pet Chemist orders daily from suppliers to maintain fresh stock and provide the best-dated products and medications.
   * Products are not stored in bulk to avoid outdated inventory.
2. **Expiry Date Standards:**
   * All products have a minimum of 3 months’ expiry at the time of packing unless explicitly marked as short-dated.
   * For multi-month supplies (e.g., a 6-month supply), expiry dates allow sufficient time to use the entire product safely.
3. **Pharmacy Prescription Medications:**
   * Our pharmacists ensure prescribed medications have adequate time for complete use before expiry.
   * If an issue arises with the medication’s expiry, our customer service team will contact you to discuss alternatives.
4. **Special Requests:**
   * If you require a longer expiry date, please add a note to your order, and our warehouse team will do their best to accommodate your request.
   * If the requirement cannot be met, they will contact you to discuss a solution.
5. **Customer Support:**
   * If you are unhappy with the expiry date of your received product, contact our customer service team for assistance.
   * We are committed to ensuring your satisfaction and your pet’s well-being.


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## **FAQs**

* **Can I request a specific expiry date for my order?**

  *Yes, please include your request in the order notes. Our warehouse team will do their best to meet your requirements and contact you if they cannot.*

  
* **What happens if the product has a shorter expiry than expected?**

  *If you receive a product with an unsatisfactory expiry date, contact our customer service team, who will assist in resolving the issue.*

  
* **Will multi-month supply products have sufficient expiry to use the entire product?**

  *Yes, we ensure that multi-month supply products have expiry dates allowing safe and complete use of the product.*

  
* **How do you handle expiry dates for prescription medications?**

  *Our pharmacists assess all prescription medications to ensure they can be used before expiry. If there is an issue, our customer service team will reach out to discuss options.*